Posts Categorized: Selfless Service

Selfless Service As A Business Strategy

Keyser Selfless Service

Selfless Service As A Business Strategy

Selfless Service is the single handed most self-interested financial strategy ever. The more you work to authentically serve your clients, the more likely they are to become your biggest endorsers in the marketplace.

The idea of service has been around for thousands of years. Countless religious leaders and gurus have taught this idea, but many business people do not embrace it. One of the primary reasons for this is that they don’t believe that service leads to money.

We founded Keyser in 2013 based on a selfless service business model. Within two years, we have already seen tremendous growth, financial success, and most importantly our reputation for service is unparalleled by anyone in the industry. Even in one of the most cut-throat, self-interested industries out there, we have put the selfless service model into action and found success in doing so. If we can do it, so can you.

Here are three simple changes that you can start implementing today at your organization.

Be authentic
Not doing what one commits to doing is a huge deficit in the business world today. When someone says, “I’ll call you next week,” or, “We should grab lunch sometime,” it is very often an empty statement or invitation. That may not seem like a big deal at the time, but when your client decides that your word is no longer valid, it is unlikely that they will remain your client for very much longer.

Alternatively, a selfless service business model is based on people who are always true to their word, because words have true power, and that should not be discounted with inauthenticity. It is a simple change you can make right now.

Make it your mission to be authentic in all things you do or say.

Make all interactions meaningful
Rather than cold calling, where you are generally selling yourself or your product by telling the person what they want to hear, mirroring their interests, and thereby being completely inauthentic, you should always attempt to make every interaction meaningful. This behavior resonates with people much more than a sales pitch.

With this in mind, you will attract clients that believe in your vision and want to work with you. These clients will be your strongest marketing tools, because they will become evangelists for your brand, and your mission.

Make it your goal to have every interaction be meaningful.

Only take on the right clients for your business
Bad clients are like poison and they bring everyone in the organization down. Before taking on a client, you should think first about the attitude, second about the profitability. Keep those two things in mind, and don’t be afraid of saying no to a potential client because you feel like you need the revenue.

You have to believe strongly enough in your business and your people to not take on a client that you know you shouldn’t. Saying no will empower you and your people and will start to set a tone in the market that you do not just take on anyone as a client, which will lead to more business.

Prepare for change
Shifting to a selfless service business strategy is not an easy or short process. You will likely be mocked, and told it is an unrealistic and fruitless venture. We’ve heard it all. Rather than let those opinions deter you, start with just three simple changes to start the transformation to a selfless-service mindset for your organization.

Selfless Service Spotlight: Jewish Family & Children’s Service

JFCS Selfless ServiceTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature Jewish Family & Children’s Service and how they are practicing selfless service through the work that they do.

Jewish Family & Children’s Service is a non-profit, non-sectarian organization that provides responsive, quality, personalized behavioral healthcare and social services from early childhood to late adulthood without regard to race, gender, age, ethnicity, religion or income.

Last year, JFCS served over 37,000 individuals from under-served, low-income, at-risk, and minority populations. Their services include: family counseling, mental health assessment and treatment, child crisis intervention, substance abuse counseling and prevention, older adult services, support for victims of domestic violence, job skills and GED training for teens in foster care.

As one of the longest-serving, most comprehensive behavioral health and social services agencies in Arizona, JFCS has helped the neediest people in our community for over 80 years. Jewish Family & Children’s Service mission is to foster healing, restore hope, increase self-sufficiency and safety, and reduce family violence in our community.

“Healing Lives, Whatever it Takes.”

Here’s our interview with Frank Jacobson, Vice President of Marketing and Development at Jewish Family & Children’s Service, on how their organization practices selfless service.

Selfless service is loosely defined as a service that is performed without any expectation of something in return. How does your organization selflessly serve others?

We help people who are in need no matter who they are, no matter how old they are, so we’re treating for the very young and the very old. We treat people of all ethnicities, all races, and all backgrounds. People in need, usually through no fault of their own, to help them regain their life, help them to be safe, self-sustaining, and then ultimately be able to contribute back to the community.

Do you have a specific example or a story of selfless service that has happened at your organization?

Our largest program is in the behavioral health services. People don’t like to talk about mental health, and yet mental health is something we all have, or don’t. One in four or five adults will experience symptoms of mental illness at some time in their lives. Whether it is mild depression or even alcohol abuse, we just don’t recognize it, or we don’t want to recognize it. Oftentimes, the stigma is such that it is too frightening to even consider.

Please take a look at one of our success stories to help understand the impact our services can have on a young person’s life.

What are your organization’s values, and how does the idea of selfless service fit into those values?

Building community, charity, performing acts of kindness, and repairing the world are what we value at the core of our organization. Each of these values encourages us to give selflessly in the services we provide to our clients.

Is there anything else you’d like to share with the world about the idea of selfless service?

I tell everybody we’d like put ourselves out of business- We’d love to be able to help everybody get to that point of being safe, self-sustaining, and contributing back to where the services that JFCS provides are just no longer necessary. It’s a great way to go out of business!

 

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Selfless Service Spotlight: Special Olympics Arizona

Special Olympics ArizonaTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature Special Olympics Arizona and how they are practicing selfless service through the work that they do.

For people with intellectual disabilities, Special Olympics is often the only place where they have an opportunity to participate in their communities and develop belief in themselves. For athletes, Special Olympics sports provide a gateway to empowerment, competence, acceptance and joy.

Here’s our interview with Chas Harvick, Board Officer and Treasurer of Special Olympics Arizona, on how their organization practices selfless service.

Selfless service is loosely defined as a service that is performed without any expectation of something in return. How does your organization selflessly serve others?

Special Olympics Arizona currently serves approximately 17,000 athletes with over 200 competitions throughout the year and has developed leading programs that provides inclusion for athletes at schools through Project Unify and health services for athletes through Healthy Athletes. In addition to the tremendous service Special Olympics’ provides for the athletes the staff, volunteers and supporters of Special Olympics receive so much more in return. A fun fact that many people are surprised to know is, more than half of adult Special Olympic athletes in the United States are employed, versus 10 percent of intellectually disabled persons who do not participate in Special Olympics.

Do you have a specific example or a story of selfless service that has happened at your organization?

In January 2011, I was asked to join the Fundraising and Development Committee of Special Olympics Arizona. I was aware of the organization but, didn’t fully appreciate the power of Special Olympics Arizona until researching the opportunity. My involvement with the organization has since snowballed to include being a member of the Special Olympics Advocacy Resource Council, accepting an invitation to be on the Board, and this year becoming a Board Officer as Treasurer.

Also in the past few months, I led the charge to develop an Emerging Leaders Council for Special Olympics Arizona. The Emerging Leaders Council are young professional community leaders throughout the Phoenix Metropolitan Area that formed a council to provide support, resources and connections to spread the mission and grow the programs of Special Olympics. We had our first Emerging Leaders Council meeting this week and I couldn’t be more excited about the talent and energy of the members of the Council – they are going to do great things for the organization and our community.

What are your organization’s values, and how does the idea of selfless service fit into those values?

I appreciate the opportunity to share a bit of my story with the Keyser team however, I struggled with the notion of selfless service as no matter how much I give to Special Olympics I feel I get so much more in return.

Is there anything else you’d like to share with the world about the idea of selfless service?

Once you get involved with Special Olympics Arizona the excitement, growth and day in and day out success stories make you want to do more to be part of the movement – it’s an awesome journey. To learn more about the organization and all the wonderful ways you can be part of the movement, visit their website at http://www.specialolympicsarizona.org/.

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Selfless Service Spotlight: UTU Humanitarian Alliance

UTU Humanitarian Alliance Selfless ServiceTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature UTU Humanitarian Alliance and how they are practicing selfless service through the work that they do.

UTU Humanitarian Alliance is a network of caring, globally-responsible businesses and professionals providing essential medical services to indigent people worldwide.

Here’s our interview with Paul Heapy, Member of the UTU Humanitarian Alliance, on how their organization practices selfless service.

Selfless service is loosely defined as a service that is performed without any expectation of something in return. How does your organization selflessly serve others?

Utu Humanitarian Alliance unites caring businesses and professionals to provide essential medical procedures to indigent people worldwide. We do not expect anything in return from the people that we help. We are, in fact, anonymous benefactors because the recipients of the humanitarian procedures do not even know who is responsible for the funding of their procedure.

Do you have a specific example or a story of selfless service that has happened at your organization?

Betty’s aunt and grandmother both received vision-restoring cataract procedures at our partner clinic in Cange, Haiti by Dr. Cherry.
Utu Humanitarian Alliance Selfless Service

What are your organization’s values, and how does the idea of selfless service fit into those values?

At Utu Humanitarian Alliance we value integrity, charity and reciprocity. We also value our associations with people and organizations that have a passion for helping those that are unable to help themselves.

Is there anything else you’d like to share with the world about the idea of selfless service?

There is something unifying about selflessly serving others. We grow in love for those we serve. That is why a parent has such powerful love for their child; for years parents spend much of their days (and too much of their nights!) serving their children.

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Selfless Service Spotlight: Keogh Health Connection

Keogh Health Connection Selfless ServiceTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature Keogh Health Connection and how they are practicing selfless service through the work that they do.

Keogh Health Connection connects underserved individuals and families in need to healthcare and community resources. Keogh collaborates with many agencies that have established a trust relationship with working-poor families. Keogh focuses on agencies that help move families forward towards self-sufficiency, such as Head Start, training, and educational programs.

Here’s our interview with Saundra Johnson, Executive Director of Keogh Health Connection, on how their organization practices selfless service.

Do you have a specific example or a story of selfless service that has happened at your organization?

The stories provided below highlight the work that the Keogh staff perform every day selflessly serving others:

Keogh Health Connection“I had just gotten laid off when my daughter developed a very serious medical condition and I had no idea where to go for help. Then I met with a Keogh representative at Maricopa County Head Start. She helped me get through everything I needed to do, right there that afternoon on her computer. She explained the differences between the different healthcare programs, took me through the websites to go to and where to shop for the healthcare plan that worked best for us. She even helped me put together the information I needed to get us enrolled. It was the perfect end to an overwhelming time for me.”

Keogh Health Connection“I had a stroke, lost my job and couldn’t afford my insurance anymore. I’d been healthy my whole life and never saw it coming. Now, I have no feeling on my left side and have a difficult time using my computer. But that didn’t stop the Keogh people from helping me get what I needed. They explained how the new healthcare marketplace works; how to get my password logged in; how to shop for the plan I can afford, and how to get it all done. My new plan costs about half as much as the one I used to have. All I can say is thank you Keogh for helping this grateful guy.”

Keogh Health Connection“They never gave up on us. My son is seriously disabled. When budget cuts came along, we lost the care and rehab program he was on. We tried six times to enroll for a plan on the healthcare marketplace website with no success. Then we found a Keogh representative at the disability center we used to go to. She was relentless, constantly positive and just wouldn’t let go until we were accepted and enrolled. Who says no one cares anymore?”

What are your organization’s values, and how does the idea of selfless service fit into those values?

At the core of our work is respect for every individual no matter their circumstances. Working through collaborations and exhibiting compassion and caring the Keogh staff strive to give people opportunities to become self-sufficient and create stronger communities.

Early on we recognized that we had to be in the places where needy people live, work and already go for care and assistance. Environments where they don’t feel threatened, intimidated or embarrassed. Since initiating services in 2004, more than 200,000 people have been touched by our direct and indirect programs. Many who would otherwise go without the basic health and human services. Keogh’s staff exhibit selfless service every day understanding that each person has a unique situation and finding creative ways to help.

Is there anything else you’d like to share with the world about the idea of selfless service?

Non-profit work is often challenging and requires creative, enthusiastic people who care about others and want the world to be a better place for everyone. I am personally blessed to work with a group of people that share the belief that the work that we do every day is the foundation for positive change even if only for one person.

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Top 5 Random Acts Of Selfless Service

Random Acts Of KindnessSomething about the holidays dramatically increases the number of random acts of kindness. This week, we heard about so many acts of selfless service that we decided to do a roundup, and ask you to contribute your own act of selfless service in the comments.

Here are five random acts of selfless service.

Random Acts Of Pasta

This may be a viral marketing tactic from Olive Garden, but the idea is clever. The concept: Olive Garden offered an unlimited pasta pass for $100, which entitled cardholders to unlimited pasta for 7 weeks. A man buys the pass, and proceeds to use it 125 times to feed friends, family and homeless people.

Watch the video and learn more about this man’s experiences at http://www.randomactsofpasta.com/

In Spirit Of The Season

Dog owner takes sweater off her dog’s back, and gives it to another owner to keep his dog warm. Twenty minutes later, the dog owner returns with two bags of groceries for the dog owner. Read the full story.

Kindness Is Contagious

Middle school students jot down notes of thanks and encouragement to others in the school and post them on a bulletin board in the school cafeteria. Read the full story of how these notes helped make the school more kind.

Group Of Kids Buy Groceries

A group of children approach 80-year-old Lois Campbell in the grocery store and slip her a $50 gift card. Read the full story and learn how this children’s group discreetly serves their community.

Whenever husband falls, Pittsburgh residents help him up

Husband had a stroke and falls quite often, even with walking equipment. Every time he falls, good Pittsburgh citizens stop and act to help him. Read the full story.

What are you doing this holiday season to selflessly serve?

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you, and be sure to download the Keyser Office Space Calculator app on the iTunes Store.

Selfless Service Spotlight: Gabriel’s Angels

Gabriel's Angels selfless serviceTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature the Gabriel’s Angels and how they are practicing selfless service through the work that they do.

The mission of Gabriel’s Angels is to deliver healing pet therapy to at-risk children, nurturing their emotional development and enhancing the quality of their lives forever.

Here’s our interview with Samantha Hagan, Board Chair of Gabriel’s Angels, on how their organization practices selfless service.

Selfless service is loosely defined as a service that is performed without any expectation of something in return. How does your organization selflessly serve others?

Gabriel’s Angels mission is to deliver healing pet therapy to at-risk children, nurturing their emotional development and enhancing the quality of their lives forever. Registered therapy teams, made up of an individual and his/her companion pet, engage children to develop and improve healthy core behaviors that are critical to normal development.

Gabriel’s Angels currently services over 13,700 abused, neglected and at-risk children and youth in Phoenix, Tucson, and Northern Arizona. Currently Gabriel’s Angels has 175 registered volunteer Therapy Teams and 51 helping hands delivering pet therapy to over 100 agencies. All services are free of charge to the agency and the children. Gabriel’s Angels believes the bond between a therapy dog and a child is strong enough to break the cycle of violence. Some of the partner agencies that are currently served are Child Crisis Center, Boys and Girls Clubs of Metro Phoenix, Florence Crittenton Services of Arizona, UMOM, Casa de los Ninos, Emerge!, Our Family Services, and Boys and Girls Club of Prescott Valley.

Do you have a specific example or a story of selfless service that has happened at your organization?

There are so many to share! My personal story is through my volunteering as a helping hand with Golden Retriever team Tucker and his mom Leslie. I assist them every other Wednesday at FACES the full day center of Crisis Nursery. We visit 8 classrooms of toddlers and pre-school aged children. When Tucker first arrives at FACES a child may be angry and violent not wanting to be near Tucker or afraid. However when a child sees how we take all care of Tucker, petting him, giving him water, brushing his teeth, and reading his books the child learns to no longer be angry, violent or afraid. As time goes by when we come to visit the children they are smiling, exited and wanting to take good care of Tucker. Seeing the changes and development to each child’s behavior as Tucker has come to visit has been nothing short of amazing.

What are your organization’s values, and how does the idea of selfless service fit into those values?

I believe this goes back to the mission of Gabriel’s Angels to deliver pet therapy and its commitment to someday serve ALL children in need. Its guiding philosophy is that Gabriel’s Angels is driven by the passionate belief that the unconditional love of a dog can heal a child.

Is there anything else you’d like to share with the world about the idea of selfless service?

Volunteering with an organization like Gabriel’s Angels is so enriching to your own life in many ways that you will not realize the joy it brings until you give back. Especially finding out how to volunteer in your own community and seeing how you can make a difference in the lives of others, I encourage everyone to find out what you can do to help others.

Just a note about my volunteering with Gabriel’s Angels – I joined the board in May 2000 after meeting the CEO and founder Pam Gaber. I heard her story of starting the organization with her dog Gabriel and how she volunteered with the kids at Crisis Nursery. I immediately fell in love with the organization and its pet therapy programs here in my community serving kids in need. I wanted to know how I could immediately get involved.

I am currently serving as Board Chair and Helping Hand volunteer with team Tucker at FACES the full day center of Crisis Nursery. What impresses me about Gabriel’s Angels is how well financially the organization is run by Pam and the staff it’s more like a business than a non-profit. We also have an outstanding and highly engaged Board of Directors. The organization receives no government funding it’s funded through public donations and grants. Gabriel’s Angels qualifies for the Arizona Charitable Tax Credit.

Each year Gabriel’s Angels has two highlight events; Unleash the Love Breakfast, May 1st, 2015 at JW Marriott Desert Ridge and Salud! wine dinner and auction in October. In 2015 Gabriel’s Angels will celebrate its 15th year!

Thank you for allowing me to share Gabriel’s Angels.

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Nurse Starts 46-Table Pay-It-Forward Chain

To help champion the concept of selfless service, Keyser shines the spotlight on random acts of selfless service. When we first heard this story, we knew we had to feature it here on our blog.

Random Act Of Selfless Service
Source: Good Morning America

The picture above is a chart of all the tables Kathleen Connors inspired to pay for a stranger’s breakfast at a local Vermont diner one recent Saturday morning.

After winning $500 at bingo, Kathleen Connors decided to pick up a father and son’s tab on a whim. She continued with her day, not realizing that her selfless act would be replicated another 45 times that day.

“I just wanted to make someone’s day. I was having a feel-good moment,” Kathleen said. “I went up to the father and son to tell them and when I said it to the father he kind of looked around like, ‘Okay, is there a trick to this?’”

Connors left thinking that was the end of it, but it turns out the father and son decided to pay it forward to another table.

“They were in shock and they were like, ‘Well, we want to pay for somebody else then,’ and they picked another father and son in the corner,” Tayler Merriam, a server at the diner, told ABC News. “It started a huge chain of people from 7:30 in the morning until 2:10 in the afternoon.”

The inspiration has come full circle, making Connors feel “euphoric” after a tough year in which she lost her job and moved to Vermont to find work again as a nurse.

“One thing led to another to another. It’s a dominos effect,” she said. “Everyone’s calling and talking to each other. It’s just been nothing but euphoric. I was extremely euphoric.”

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.

Selfless Service Spotlight: Arizona Technology Council

Arizona Technology Council Selfless ServiceTo help champion the concept of selfless service, Keyser is shining the spotlight on organizations who are committed to serving others. Today, we’d like to feature the Arizona Technology Council and how they are practicing selfless service through the work that they do.

The Arizona Technology Council is the driving force behind making our state the fastest growing technology hub in the nation; connecting and empowering Arizona’s technology community. As Arizona’s premier trade association for science and technology companies, the Council is recognized as having a diverse professional business community. The Arizona Technology Council offers numerous events, educational forums and business conferences that bring together leaders, managers, employees and visionaries to make an impact on the technology industry. Council members work toward furthering the advancement of technology in Arizona through leadership, education, legislation and social action. These interactions contribute to the Council’s culture of growing member businesses and transforming technology in Arizona.

Here’s our interview with Steve Zylstra, President & CEO of the Arizona Technology Council, on how their organization practices selfless service.

Selfless service is loosely defined as a service that is performed without any expectation of something in return. How does your organization selflessly serve others?

The Arizona Technology Council has established a Foundation whose mission is to support Science, Engineering, Technology and Math (STEM) education by carrying out projects, programs, fairs, bowls and festivals that focus on STEM. The purpose of this support is to motivate students to seek educational and career paths in STEM-related fields. The Foundation also sponsors students who are pursuing careers in technology through scholarships and grants.

Do you have a specific example or a story of selfless service that has happened at your organization?

In the spirit of the traditional annual food drives the Arizona Technology Council is proud to host a holiday Science, Engineering, Technology and Math (STEM) Drive. We are collecting donations of STEM items, such as laptops, iPods, portable DVD players, digital cameras, study guides, E-books, calculators etc., to donate to the Phoenix Children’s Hospital’s “1 Darn Cool School,” a program designed to help prepare a child for return to the classroom after a long hospitalization.

What are your organization’s values, and how does the idea of selfless service fit into those values?

The Council values a diverse professional business community, whose members work collaboratively for positive technology transformation in Arizona through thoughtful leadership in mentoring, education, legislation and social action. Selfless service is inherent in our mission. We work tirelessly for our cause of advancing Arizona’s technology sector without regard for profit.

Is there anything else you’d like to share with the world about the idea of selfless service?

Only those who have learned the power of sincere and selfless contribution experience life’s deepest joy: true fulfillment.

Keyser is a commercial real estate advisory firm that is transforming the business world through selfless service. Our goal is to prove once and for all that the most self-interested business strategy in the world is to be of selfless service to others. Contact us today to see how we can be of service to you.